About Online Banking Review

Launched in 2003, Online Banking Review is at the core of an exchange of information between our readers, our editorial team, industry leaders, commentators and sponsors.

It is the only publication dedicated to this sector of the Australian financial market.

For financial institutions, online technology has dramatically lowered cost structures, opened new markets and reshaped customer relationships. Unfortunately, though, the world wide web has also opened a pandora’s box of security and fraud-related risks.

Online Banking Review is your link to current Australian and global information on online banking strategy, security, marketing and technology.

Online Banking Review’s team of researchers and analysts dig deep to uncover the strategies, reviews, statistics, interviews and case studies you need to continuously improve your operations.

At Online Banking Review we don’t just report news, we analyse what your peers are doing and make forecasts on industry trends.

Publishers

Online Banking Review is published by Foresight Publishing. We are independently owned and operated with a strong Australian market focus, drawing on international trends and forecasts.

Charis Palmer (founder of Online Banking Review) heads up the editorial team which includes more than 20 regular contributors drawn from a wide range of industries and fields of expertise.

Formerly a financial services executive, Charis managed the development and launch of Easy Street Financial Services, helping to deliver a national online customer base to Sydney’s Community First Credit Union. Charis now reports on issues including online strategy, security, eMarketing and the role of technology in the banking industry. Charis holds a Bachelor of International Business from Griffith University and a certificate in eMarketing from the Australian Direct Marketing Association (ADMA).

Editorial Guidelines

Foresight Publishing welcomes editorial contributions from industry professionals.
You are welcome to submit a bylined article on any topic that you believe would be of value to subscribers of Online Banking Review.

Articles should be objective and not company-specific. Online Banking Review has a strict “no advertorial” policy and will not accept payment in return for editorial submissions. The decision to publish contributions will be determined solely based on the quality of the submitted material and its relevance to the online banking community.

To submit an article or proposal, from a paragraph to a page, email editorial at onlinebankingreview.com.au Feature articles are typically between 750 and 1000 words plus artwork.

Contributions are only accepted by email. Illustrations, graphs and tables should be attached as PDF or JPEG files.

Awards

Online Banking Review Managing Editor Charis Palmer collects the award for Best Subscription Newsletter at the ABSP Awards.

Foresight Publishing has won several prestigious ABSP (Publishers Australia) Bell Awards for its flagship publication Online Banking Review.

The annual Bell Awards recognise excellence in the realm of business & specialist publishing,

Online Banking Review was awarded Best Subscription Newsletter (Electronic or Print) for three years running and has also received Highly Commended awards in the categories of Best Opinion Segment Series and Best Editorial Issues Campaign.

Online Banking Review Managing Editor Charis Palmer collects the award for Best
Subscription Newsletter at the ABSP Awards.

Partners

ACNielsen

The world's leading marketing information provider, ACNielsen offers services in more than 100 countries, including measurement and analysis of marketplace dynamics and consumer attitudes and behaviour.

ACNielsen's finance sector team has extensive industry experience, having worked with some of the largest financial institutions in Australia.

Global Reviews

Established in October 2000, Global Reviews exists to objectively and quantitatively assess a company's online customer experience, and provide guidance for improving that experience.

Global Reviews provides independently assessed rankings of Australian financial institutions based on their comprehensive measurement of the customer experience delivered by those institutions. Global Reviews also provides expert commentary on online banking activity as it relates to customer service.

Hitwise

An Australian company with a growing international presence. Hitwise monitors over 25 million internet users worldwide and measures traffic to over 300,000 websites.

Hitwise provides Online Banking Review with web analytics – data specific to the financial services industry that fosters a better understanding of website popularity, online customer behaviour and competitive intelligence.

Cybertrust

A specialist in security, identity and trust solutions, Cybertrust has an extensive presence in the financial services industry.

Cybertrust provides expert commentary on global security technology and trends, relevant to the financial services industry.

Lockstep Consulting

A specialist in identity management, Lockstep Consulting works with companies in Australia and internationally to assist them with authentication and information security management.

Columnist Stephen Wilson is an expert in smart cards and has spent more than 10 years working in the e-security field.

PTG Global

PTG Global makes technology work by getting the design right the first time, removing the major hurdle to delivering projects on time, on budget and with a strong return on investment.

PTG provides business and user requirements, high performance user interface design and usability, eye tracking and accessibility consulting.